Protocol: How kenyan teachers are supposed to communicate with the teachers service commission (T.s.c)

previously: ​KENYAN TEACHER BEHAVIOUR IN PERFORMANCE OF DUTY

​(1) The contact of the Commission shall be;
The Secretary, Teachers Service Commission,
TSC House Upper Hill,
Kilimanjaro Road, off Mara Road,
Private Bag - 00100,
Nairobi, Kenya
or
​email address at info@tsc.go.ke.

(2) All communication to the Commission in respect of a teacher shall where possible include;
the full name,
registration number,
address
or
​any other relevant detail of the teacher.

​(3) The Commission may communicate with the teacher by-

• (a) contacting the supervisor or head of institution of the last station of work of the teacher;
• (b) writing to the last known address provided by the teacher;
• (c) writing to the permanent address provided by the teacher at the time of employment;
• (d) the teacher's next of kin contacts in the records of the Commission;
• (e) making a telephone call to the teacher;
• (f) sending an email to the teacher's e-mail address;
• (g) sending short text messages to the teacher's mobile phone or phones known to the Commission;
• (h) posting the information on the Commission's website; or
• (i) any other mode that the Commission may from time to time approve,

​(4) Any communication between a teacher and the Commission shall be addressed to the Secretary, Teachers Service Commission through the head of institution or the county director as the case may be, who shall make such appropriate remarks where necessary.

​(5) The head of the institution shall have the obligation to forward, with the appropriate remarks, any written communication from the teacher to the Commission and from the Commission to the teacher.

​(6) Where appropriate, the Commission shall in making any communication with teachers or stakeholders employ relevant information and communication technology.

​(7) No official information or documents shall be released to any person without the authority of the Secretary.

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