Nairobi Operations - User ops Experienced Job ID: I0551
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok. Work with a team of insights managers who are passionate about data and telling African stories. Getting to know our creators so that we can amplifying their content from Africa to the world. Job Description: - The East Africa Insights Specialist will be responsible for in-depth analysis of the local content ecosystem to drive local content growth and safety. - Drive initiatives to improve content quality and audience engagement from the perspective of the content operation based on the global and regional strategies. - Work with T&S and other functions to help inform/jointly develop community safety strategies and monitor safety risks in the content community. - Monitor in-app short video content, position content style problems, and cooperate with Algo, PM, and T&S to collaborate on solutions. - Observe local/international real-time events with emergency preparedness capacities. - Conduct market-related research and provide data-based recommendations to improve the local content offering.
- Bachelor's degree. - Familiar with local internet market and local culture and trends. - Safety-related work experience and data analysis capabilities for quality insights. - Good teamwork awareness and communication skills. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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