How to apply for water services at Gusii water and Sanitation Company (WASCO)

WASCO is a company that deals with water and sanitation services within Kisii Town. When you want your home to be connected with their water grid at the perimeter of their reach, there is a procedure that you need to follow before they connect you.

In this piece, we will outline step by step procedure that will guide you to acquire their services.

What you need;

1. Ksh 5000/= as at 2021 Feb unless the connection fee is revised afterwards.
2. KRA Pin
3. Photocopy of your ID
4. Passport photo

Procedure for applying and installation

Step 1: Contact the man on the ground

His name is Brian. His number is 0706 173505. He is the first man you must contact before doing any other procedure. You can also contact Lunah Mshai at 0723 950752. Unless they are redundant at WASCO, these are the people to contact. The roles Brian plays are as follows 

1. Taking GPS coordinates/codes on where you want to install water
2. Advice you on where to pay and how to pay Ksh 5000/= installation fee.
3. Lead the installation team on installation day. Withing 2 weeks after application of installation.
4. Helps you fill the installation form.

see sample of application form you are supposed to fill

Step 2: Take relevant documents to the office

The documents include;

1. KRA Pin
2. Copy of your ID
3. Installation form
4. Passport photo and 
5. Payslip

Step 3: Prepare your water equipment within 14 days

Preparations include:

1. Digging trenches and laying water pipes next to the public grid.
2. Setting up any other necessary personal desires such as water tanks or house piping.

Step 4: The installation team will finally connect you to the grid within 14 days period from application.

At this stage;

1. You will be connected to the water grid
2. A meter will installed to count on your expenditure per month.

Installation Costs​

1. Piping costs (depends with how far you are from the main supply pipe) and your plumper
2. Installation cost in excess of Ksh 5000+

Water costs

 In every 1000 litres, you pay the company Ksh 90. This cost is valid unless revised in future.