Qualities of a successful sales person

1. Thorough knowledge of the product.
2. Good communication skills.
3. Confident.
4. Ability to be persuasive.
5. Polite and courteous. 

External factors that may negatively influence the operations of a business.

1. Insecurity.
2. Strong customer bargaining power.
3. Unreliable supply system.
4. Unstable economic environment.
5. Unfavourable legal framework.
6. Unfair competition.
7. Unstable political environment. 

Circumstances in which the government may be involved in business activities.

1. When there is need to reduce foreign dominance.
2. When there is need to have balanced regional development.
3. When there are monopolies in the economy.
4. Where a business venture requires large investment of money.
5. When the goods and services to be provided are essential.
6. When the government needs to generate income through revenue collection.
7. When there is need to safeguard national security/sensitive products e.g. firearms. 

Circumstances when a manufacturer may prefer selling directly to consumers.

1. When goods are perishable.
2. When the manufacturer is financially strong to open up retail outlet.
3. If the manufacturer wishes to take charge of marketing of the products.
4. When the manufacturer wishes to have direct contact with the consumers.
5. When the market for the product is limited.
6. When there is inefficient infrastructure. 

Importance of business plan.

1. To avoid mistakes. It helps to identify mistakes that would occur and hence correct them.
2. To identify strengths and weaknesses. The strength is captured in the plan to boost the business while remedial action is taken to deal with identified weaknesses.
3. To meet financial requirements. For the business to operate effectively. Finances either to start/expand the business.
4. To allocate resources, in the most appropriate way.
5. To motivate employees, so that they can work hard o achieve the goals stated in the plan.
6. To allow adaptability, to provide room to accommodate any unforeseen changes. 

Outline four qualities of a successful salesperson.

Highlight four external factors that may negatively influence the operations of a business.

Discuss five factors that may promote entrepreneurship in Kenya.

Amina operates a fleet of Public Service Vehicles (PSVs).Explain five possible risks she can insure her business against.

Factors that may encourage entrepreneurship in Kenya

Reasons that would make an individual engage in business

Factors that may promote entrepreneurship in Kenya

Benefits of a business plan to an entrepreneur

Factors that may promote the growth of entrepreneurship in Kenya

Ways in which peace within a country may encourage entrepreneurial development