Outline four emerging issues in office management

19/3/2021

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Outline four emerging issues in office management. (4 mks)

Use of computers in data processing, storing information and for communication.
Adopting of open or landscape office layouts.
The development of customer care departments in organizations to ensure customer satisfaction.
Provision of cell phone to employees to ensure that they carryout office activities even while away from working stations.
Traditional procedures and routines are becoming outdated and employees in management does work that could have otherwise have been done by clerks and typist.
Identification badges
CCTV security systems

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Kenya is planning to extend her pipeline transport. State four advantages of pipeline transport to the country

19/3/2021

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Kenya is planning to extend her pipeline transport. State four advantages of pipeline transport to the country. (4 mks)

It is economically in labour / requires minimal manpower.
Environmentally friendly since it is free of noise and smoke.
Allows for continuous flow of goods being transported.
Pipeline can be constructed even where it is difficult to construct roads such as rugged terrains.
Has reduced damage on roads by tankers.
Reduced delay occasioned by congestion on roads due to tankers
Maintenance costs are low since it relies on gravitational force and booster stations.
Not affected by adverse weather conditions.
Has helped to reduce accidents caused by tankers on roads.

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Highlight four ways through which one can convey verbal communication

19/3/2021

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Highlight four ways through which one can convey verbal communication.(4 mks)

When the sender wants to convince and persuade the recipient.
When distance between the sender and the recipient is not long.
When the message is to be delivered accurately.
When immediate feedback is required.
When the message to be communicated is confidential.
Where the message is urgent and required quick communication.

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The following information was extracted from the books of Dawida business enterprise for the year ended 30th June 2000.

19/3/2021

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The following information was extracted from the books of Dawida business enterprise for the year ended 30th June 2000.

Capital as at 30th June, 2000 640,000
Capital as at 1st July 1999 420,000
Drawing for the year 180,000
Net profit for the year 140,000

Determine the additional capital during the year. (4 mks)

Additional capital = closing capital – opening capital – profit + drawings
- I = 640,000 – 420,000 – 140,000 + 180,000
- I = 640,000 – 560,000 + 180,000
- I = 640,000 + 180,000 – 560,000
- I = 820,000 – 560,000
- I = 260,000
Additional capital = 260,000/=

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Highlight four ways in which entrepreneurs can observe ethics in the management of their business

19/3/2021

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Highlight four ways in which entrepreneurs can observe ethics in the management of their business. (4 mks)

By having zero tolerance to corruption in business dealings.
By practicing fair business practices with competitors
By providing quality goods and services
By compliance with the country’s laws and regulations.
By offering fair prices on goods and services to avoid consumer exploitation.
By not discriminating of employees in terms of gender, religion, ethnicity and race.
By eliminating use of unfair means of achieving business objectives such as boarding and selling of counterfeit goods.

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Highlight four factors a firm must take into account when deciding on the product(s) to produce

19/3/2021

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Highlight four factors a firm must take into account when deciding on the product(s) to produce. (4 mks)

Profitability of the venture
Level of competition
Availability of resources
Government policy
Extent of demand / market
Cost of production

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Outline four requirements for one to start a limited liability company as one of the forms of business units

19/3/2021

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Outline four requirements for one to start a limited liability company as one of the forms of business units. (4 mks)

Memorandum of Association.
Article of association.
List of directors (Public companies a must)
Declaration of compliance (signed by at least one director)
Statement of share capital showing the total amount of capital that the company wishes to raise and its division into shares.

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Outline four importance of a warehouse to a consumer

19/3/2021

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Outline four importance of a warehouse to a consumer. (4 mks)

It facilitates steady supply of goods by storing surplus goods and releasing them during times of shortages.
May help them in stabilizing prices as supply becomes continuous.
Some goods when stored improve in quality to the advantage of consumer.
It can create employment opportunities to consumers
Enables the consumers to check on quality of goods before they buy.

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Highlight four reasons why food is an important basic need

19/3/2021

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Highlight four reasons why food is an important basic need. (4 mks)

It reduces the effects of hunger.
It is a source of important minerals for body building
Protects the body against diseases
Provides the body with warmth.

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Introduction to Business Studies

11/11/2020

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Vertical Divider

Specific Objectives

By the end of the topic, the learner should be able to:

explain the meaning of business studies
explain the importance of business studies in society.

Meaning of business studies

Definition of Terms

Business

The term business refer to any activity that is carried out by an individual or organization with an aim of making a profit.

Business studies

This is the study of the activities that are carried out in and around production, distribution and consumption of goods and services.

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Reference Notes: Meaning of business studies

11/11/2020

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Introduction to business studies

Business
The term business refers to any activity that is carried out by an individual or an organization concerning provision of goods and services with a view of making a profit.

Profit
It’s made when the activity carried out brings in more money than the amount spent.

Business Studies
Business study is the study of the activities that are carried out in and around production, distribution and consumption of goods and services.

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