ATIKA SCHOOL
  • Start
    • SITEMAP
    • KNEC Portal
    • ZERAKI HELP AND SUPPORT
    • Academic Environment
    • KNEC KCSE PROJECT INSTRUCTIONS
  • BLOGS
    • About Us? >
      • Learn more about us
    • CUSTOMER CARE >
      • PRICING
      • Help & Support
    • News and Opinions
    • JOBS IN KENYA AND ABROAD FOR KENYANS AND BEYOND
    • How its Done
  • OUR PRODUCTS
    • All Categories >
      • MORE PRODUCTS >
        • SECONDARY CRE NOTES
        • COURSE BOOKS
        • KCSE KISWAHILI SETBOOKS
        • Backed Up Files and Archives
        • FREE DOCUMENTS
        • PRIMARY 8-4-4 BASED RESOURCES
        • STANDARD 8 RESOURCES
        • HIGH SCHOOL RESOURCES >
          • Biology Paper 3 Exams
          • Secondary Examinations
        • PRIMARY CBC BASED RESOURCES
        • COLLEGE & VARSITY RESOURCES
      • PRIMARY RESOURCES CBC
      • PRIMARY RESOURCES 8-4-4
      • SECONDARY RESOURCES
      • NOTES & TUTORIALS
      • COLLEGE RESOURCES
      • NOVELS and OTHER BOOKS
    • EXAMINATIONS >
      • MOCKS AND JOINT EXAMS >
        • FORM 1 QUESTION PAPERS, ANSWERS AND MARKING SCHEMES COLLECTIONS
        • FORM 2 QUESTION PAPERS, ANSWERS AND MARKING SCHEMES COLLECTIONS
        • FORM 3 EXAMINATIONS, QUESTION PAPERS AND ANSWERS
        • FORM 4 MOCKS PAST EXAMS BY REGION
        • TOP SECONDARY EXAMS ALL SUBJECTS
      • KPSEA NATIONAL EXAMS
      • KCPE >
        • KCPE PAST PAPERS AND ANSWERS >
          • KCPE 2020 RESULTS, REPORTS, QUESTIONS AND ANSWERS
          • KCPE PAST PAPERS 2019 REPORTS, RESULTS, QUESTIONS AND ANSWERS
        • KCPE PAST PAPERS PER SUBJECT
      • KCSE >
        • KCSE PAST PAPERS BY SUBJECT
        • KNEC KCSE PAST PAPERS, MARKING SCHEMES, QUESTIONS & ANSWERS
        • Free KCSE Past Papers Mathematics
        • Free KCSE Biology Questions and Answers
      • QUESTIONS & ANSWERS >
        • SECONDARY >
          • LANGUAGES >
            • Secondary English Questions and Answers
          • TECHNICALS >
            • COMPUTER STUDIES >
              • COMPUTER STUDIES Q & A
              • kcse computer studies paper 2 AND 3 Questions & Answers
            • BUSINESS STUDIES QUESTIONS & ANSWERS
            • KCSE AGRICULTURE TOPICAL QUESTIONS AND ANSWERS
            • KCSE HOME SCIENCE DIRECT QUESTIONS AND ANSWERS
          • SCIENCES >
            • KCSE Mathematics Topical Questions
            • KCSE Biology Topical Questions and Answers
            • CHEMISTRY TOPICAL QUESTIONS AND ANSWERS
            • KCSE Physics Topical Questions
            • KCSE physics Practical Sample Quiz
          • HUMANITIES >
            • C.R.E (CRE) QUESTION AND ANSWERS
            • ISLAMIC RELIGIOUS EDUCATION (IRE) QUESTIONS AND ANSWERS
            • KCSE History Topical Questions and Answers
            • GEOGRAPHY TOPICAL QUESTIONS AND ANSWERS
        • PRIMARY >
          • Standard 4-8 Mathematics Topical Questions from Mocks and KCPE
          • Std 6 Mathematics Notes
    • TUTORIALS >
      • SECONDARY >
        • SCIENCES >
          • FOCUS MATHEMATICS TUTORIALS AND EXAMS FREE
          • KCSE BIOLOGY NOTES
          • FREE KCSE CHEMISTRY NOTES
          • KCSE PHYSICS NOTES, AUDIOVISUALS AND MORE
        • LANGUAGES >
          • ENGLISH >
            • A GUIDE TO SILENT SONG AND OTHER STORIES
            • English KCSE Set Books
            • ENGLISH POETRY QUESTIONS WITH ANSWERS FOR K.C.S.E CANDIDATES
            • ENGLISH GRAMMAR #KCSE
          • KISWAHILI >
            • Bembea ya Maisha
            • CHOZI LA HERI - MWONGOZO
            • KIGOGO - MWONGOZO
            • MASWALI NA MAJIBU YA TUMBO LISILOSHIBA
            • USHAIRI MASWALI NA MAJIBU
            • KCSE Kiswahili Fasihi
        • TECHNICALS >
          • HOME SCIENCE NOTES
          • KCSE BUSINESS STUDIES NOTES
          • COMPUTER STUDIES NOTES LATEST
          • kcse Computer Studies Notes
          • KCSE AGRICULTURE NOTES, SYLLABUS, QUESTIONS, ANSWERS, SCHEMES OF WORK AND OTHERS
        • HUMANITIES >
          • KCSE History Notes Form 1 to 4
          • FREE KCSE CRE NOTES
          • KCSE GEOGRAPHY NOTES
          • IRE NOTES, AUDIOVISUAL, QUESTIONS AND ANSWERS
      • PRIMARY >
        • STANDARD 4: SOCIAL STUDIES
        • NOTES >
          • KISWAHILI
          • SOCIAL STUDIES
        • EXAMINATIONS
        • DecaTurbo Online Series Examinations
        • KCPE Mathematics Notes
        • KCPE and Primary Level Compositions
      • Other Supportive Documents >
        • SYLLABUS >
          • Primary 8-4-4 based Syllabus, Objectives and Lessons
          • Primary Mathematics Syllabus
        • MASOMO VIDEOS
    • CURRICULUM >
      • NEW CURRICULUM DESIGNS >
        • PRIMARY >
          • PRE PRIMARY ONE CURRICULUM WITH SYLLABUS
          • PRE PRIMARY TWO CURRICULUM WITH SYLLABUS
        • SECONDARY >
          • KNEC KCSE SYLLABUS AND COURSE OUTLINES
        • COLLEGE >
          • Regulations for the TIVET Craft and Diploma Business Examinations
    • HIGH INSTITUTIONS >
      • EXAMINATIONS >
        • College and Varsity Past Papers online
      • TUTORIALS >
        • COLLEGE AND UNIVERSITY NOTES AND TUTORIALS
  • MEMBERS RESOURCES
    • Primary >
      • CBC AND 8-4-4 LATEST EXAMS
      • CBC PROFFESSIONAL TOOLS
      • CBC NOTES PRIMARY
      • CBC KPSEA EXAMS
      • Standard 8 (std) English Topical Questions
      • KCPE MATHEMATICS TOPICAL QUESTIONS FROM 1989 TO LAST YEAR
      • STANDARD 8 PAST PAPERS 8-4-4 BASED
    • Secondary >
      • FORM 1 EXAMS WITH ANSWERS
      • FORM 2 EXAMS WITH ANSWERS
      • FORM 3 EXAMS WITH ANSWERS
      • FORM 4 EXAMS WITH ANSWERS
      • KCSE 2020 QUESTIONS AND ANSWERS
      • NOTES SECONDARY
      • MOCKS SECONDARY >
        • kcse form 2 mathematics questions
    • Free Schemes of Work
    • FOCUS A365 SERIES K.C.P.E EXAMINATIONS FOR PRIMARY
    • ALL GROUPS PRODUCTS
    • PREMIUM PRODUCTS 2

​Outline four emerging issues in office management

19/3/2021

0 Comments

 

​Outline four emerging issues in office management. (4 mks)

  1. Use of computers in data processing, storing information and for communication.
  2. Adopting of open or landscape office layouts.
  3. The development of customer care departments in organizations to ensure customer satisfaction.
  4. Provision of cell phone to employees to ensure that they carryout office activities even while away from working stations.
  5. Traditional procedures and routines are becoming outdated and employees in management does work that could have otherwise have been done by clerks and typist.
  6. Identification badges
  7. CCTV security systems

Read More
0 Comments

THE OFFICE - KCSE BUSINESS STUDIES NOTES

11/11/2017

0 Comments

 
​​It is a place, a room or a building set aside in an organization where communication, secretarial, administration and clerical work take place. Various operations are planned, coordinated and monitored in an office.
Picture

Functions of an office:

1. Receiving and recording information – this aids in making informed choices.
2. Distributing (disseminating) information – through the office, information is channeled to the relevant departments for action and implementation;
3. Mailing. Letters and parcels for and from various departments are dispatched and received in an office;
4. Communication. It serves as the communication centre to and from which the information flows.
5. Safeguarding and controlling of an organization’s property. The office ensures safety of the organization’s property through:
  • - Taking insurance cove;
  • - Ensuring the safety of people using the premises;
  • - Enhancing security against theft using watchmen, security lights, alarms and fences;
  • - Keeping records of movement and usage of each of the property;
  • - Property repairs and maintenance;
  • - Periodical physical stock-taking.
6. Filing – This involves keeping information and documents in a safe, neat and tidy way. To ensure this, a good filing system should be:
  • - Simple to understand and operate;
  • - Compact to save on space;
  • - Suitability. It should be appropriate enough to suit the business needs;
  • - Elasticity. It should be flexible enough to accommodate any future expansion needs;
  • - Safety. The system should be able to secure the documents against loss, misplacement, damage, unauthorized hands, etc.
  • - Accessible
  • - Economical. It should be inexpensive to start and maintain.
Role of filing
  • i) Protects documents from loss and unauthorized people;
  • ii) Improves tidiness and efficiency in the office;
  • iii) Acts as a future reference;
  • iv) Enhances systematic storage and hence easier and quicker retrieval of documents;
  • v) Keeps documents neat and dry.
7. Reproduction of documents: there are several ways of reproducing documents. These are:
a) Carbon copying:
This method uses carbon papers placed between papers stacked together with the carbonated side facing down and the original paper to be handwritten or typed on placed topmost.
Advantages
  • i. Convenient for reproducing few copies;
  • ii. Cheap;
  • iii. Requires no training.
Disadvantages 
  • i. Not convenient for many copies;
  • ii. Copies can be misaligned
  • iii. Poor quality copies;
  • iv. Difficult to produce different colours;
  • v. Copies of photographs cannot be reproduced.
b) Duplicating 
It involves use of a master copy like for instance a stencil to reproduce a copy or a succession of copies. The master copy can be prepared by hand writing, typing or scanning. There are different methods of duplicating namely:
I. Ink duplicating 
It uses ink duplicator, duplicating stencil, stylus pen, typewriter, run-off paper and ink. The stencil is cut using a stylus pen or a typewriter and is then fed into the duplicator to produce the required copies. The duplicator can be manual or electric.
Advantages
  • i. Quite cheap for many copies;
  • ii. Easy to correct errors on the stencil using correcting fluid;
  • iii. Produces permanent copies with relatively good quality;
  • iv. Stencils can be stored for later use;
  • v. It is fast
Disadvantages
  • i. Expensive when producing few copies;
  • ii. More time consuming than photocopying;
  • iii. Uses coarse absorbent papers and is therefore unsuitable for quality work;
  • iv. Requires separate runs for different colours.
II. Spirit duplicating
This method uses a spirit duplicator which transfers carbon from the master copy to the other copies.
Advantages
  • i. Economical for few copies;
  • ii. Can handle different colours in the copies.
Disadvantages
  • i. Unsuitable for many copies;
  • ii. Copies fade out with time;
  • iii. The master is expensive.
III. Photocopying
This method uses a photocopier which photographs the master copy and prints out the photography on blank pieces of paper to produce an exact copy of the master copy. 
Advantages
  • i. Cheap for few copies;
  • ii. Quicker than duplicating or printing;
  • iii. Requires no special training to operate;
  • iv. Produces high quality copies;
  • v. Some machines can produce coloured copies;
  • vi. Confirming the accuracy by comparing the copy with the original is not required unlike the case with duplicating and printing.
  • vii. Environmentally friendly.
Disadvantages
  • i. Expensive to produce many copies;
  • ii. Copies may fade out with time;
  • iii. Only selected colours can be copied
  • iv. Can be easily misused due to its convenience;
  • v. Cannot be used where there is no electricity.
IV. Printing
This process uses computerized or manual printing equipments to produce documents. Computer and printers can be networked to have the following advantages.
Advantages 
  • i. Produces high quality copies;
  • ii. Can produce different colours;
  • iii. Convenient for many copies;
  • iv. Environmentally friendly.
Disadvantages
  • i. Expensive
  • ii. Requires specialized training;
  • iii. Requires electricity.
V. Stencil (screen) printing
This is a mechanical method that uses the concept of cutting out an outline of some letters  on a template such as a piece of paper, placing the cut out template against the background of the surface to be printed and then spreading ink onto the template to produce the prints. It is mainly used on surfaces that cannot be fed into a printer.
Advantages
  • i. Cheap
  • ii. Requires only little training
  • iii. Adaptable 
  • iv. Can produce a variety of colours
VI. Offset lithography 
In this method, the document to be printed is first printed onto a metallic plate which then affixed onto a printer for duplication.
Advantages
  • i. Produces high quality documents
  • ii. Suited for mass production;
  • iii. Can print different colours
Disadvantages
  • i. High initial and installation cost;
  • ii. Pollutes environment;
  • iii. Leads to deforestation due to high demand of logging to get trees;
  • iv. Requires a lot of monitoring.

Types Office layouts

​Office layout refers to the outlook, arrangement and positioning of furniture and equipment in an n office. There are different kinds of layout such as:
a) Open office layout
The staff members are housed in one large room and are usually grouped into departments. This is common in banks and some KPLC offices.
Advantages
  1. Easy to supervise the staff;
  2. Low construction cost since they need few partitions;
  3. Easy to locate workers;
  4. Minimizing staff movement hence saving time when passing information;
  5. More efficient utilization of equipment since the staff is closely monitored;
  6. Promotes teamwork;
  7. Low maintenance cost;
  8. Saves floor space;
  9. Cheap to decorate;
  10. Discourages worker absenteeism.
Disadvantages
  1. Disruption from colleagues;
  2. Senior workers are not secluded which may affect their status quo;
  3. Creates untidy un-business like appearance;
  4. Due to overcrowding, air conditioning, lighting and heating may not be conducive to all;
  5. Distraction by fellow workers and machines may lower productivity;
  6. Contagious disease may easily spread;
  7. Private discussions and consultations with management may be difficult.
b) Enclosed layout
Also known as cubicles. Usually occupied by one or two people with their names and/or their designations written on the door.
Advantages
  1. Offers privacy
  2. Less noise and disruptions;
  3. Creates a conducive working environment;
  4. Confers status to senior workers;
  5. Air conditioning, lighting and heating may be controlled to comfortable levels;
  6. Provides security for valuable ad sensitive documents.
Disadvantages
  1. Impedes closer supervision of the workers;
  2. Costly to construct and maintain;
  3. Encourages absenteeism;
  4. Time consuming by workers as they move from one office to another;
  5. Encourages laxity;
  6. Reduces interaction between management and other employees;
  7. Possible to misuse office facilities.
c) Landscape office layout
It is similar to the open layout but is more sophisticated with some glass semi-partition, sometimes with different floor levels so as to have senior employees on a slightly higher level for easier supervision and may have some decorations.
Advantages
  1. Promotes teamwork among workers;
  2. Promotes sharing of office equipment hence less equipments are required;
  3. Easy supervision of the workers;
  4. Low maintenance cost;
  5. Easy location of workers;
  6. Discourages absenteeism;
  7. Decorations provides conducive and attractive working environment.
Disadvantages
  1. Disruption by colleagues and machines;
  2. May be expensive to set up and maintain;
  3. No privacy for senior officers;
  4. Confidential work may not be conveniently done
  5. Set up may be more about aesthetics than functionality.

Office Equipment

​​These are facilities used in an office to make work easier.

Roles of office equipment

  1. Make working more efficient;
  2. Enhances neatness and accuracy;
  3. Ensure security for documents;
  4. Provides comfortable working environment.

Types of office equipment

Office

Machine

Use

GENERAL OFFICE

Guillotine

Trimming documents into required shapes and sizes;

Paper punch

Make holes in papers to facilitate filing

Stapling machine

For pinning papers together

Staple remover

To remove pins from papers

MAIL ROOM

Folding machine

Folding letters and sealing envelopes;

Frankling machine

For printing postage impressions on envelopes;

Addressing machines

For printing addresses on the mail

Sorting machine

For sorting letters

Letter opener

For opening letters

composite

To fold documents, place them in envelopes and seal the envelops

TYPING ROOM

Typewriter

Used for typing documents manually

Dictating machines (Dictaphone)

For making shorthand dictations and recording information on tapes;

Paper shredders

Cutting unwanted documents into tiny pieces to avoid the documents getting into wrong hands

Duplicating machine

For reproducing documents from a master copy. (stencil)

COMMUNICATIONS

Telephone, radio calls, pagers

Used to send and receive messages;

Telex-printer, computer emails

For printing telexed messages

Facsimile , answering machines

For transmitting written messages like letters, maps, diagrams, photographs.

DUPLICATING/ REPRODCUTION

Photocopier

Printing machine

Stencil duplicator

For producing documents

ACCOUNTS / FINANCE

Adding machine

Adding and subtracting figures

Cash register

Preparing ash receipts

Calculators

For all types of calculations

Accounting machine, Tax register

For posting information to ledgers and payroll preparation

Computer

For complex calculations

Money counting machine

For counting coins and notes

​​Advantages of Office Machines

  1. Save on labour – use of machines substitutes large number of people hence saving on salaries;
  2. Speed. Machines are much faster than people;
  3. Accuracy – when used by an efficient operator, it can be very accurate;
  4. Presentable – their products are of high quality;
  5. Control – machines can prevent frauds by using some meters or detectors;
  6. Uniformity – machines produce homogenous outputs;
  7. Minimizes – they handle tedious and monotonous activities;
  8. Saving on cost – machines are more efficient than labour

​Disadvantages of office machines

  1. Cost – high initial, maintenance and operational costs;
  2. Stoppage of work – breakdown and downtime may disrupt operations;
  3. Unemployment – machines displace people from work;
  4. Obsolescence – advanced in technology may render a machine outdated;
  5. Require skills – machines require some training to operate;
  6. Special materials – some machinery may require special stationary;
  7. Losses – carelessness of the operator may lead to high losses.

​Factors considered when selecting office equipment

  1. Cost – initial, operational and maintenance costs;
  2. Adaptability – should be able to cope with future changes in technology;
  3. Durability – should have high working life;
  4. Effect on staff morale – it should boost the morale of the workers;
  5. Possibility of hiring rather than buying
  6. Availability of complementary resources – power to operate, the raw materials and spare parts should be considered as one acquires equipment;
  7. Availability of man power  to operate the equipment;
  8. Availability of adequate space to keep it;
  9. Security of the equipment 

Office staff

These comprise of the people who work for the business organization. They are usually categorized into:
  1. Managerial staff - They formulate policies, implement them and supervise other workers. They include managers, and company secretary.
  2. Junior staff – they include skilled and semi-skilled employees like account clerks, secretaries and sales persons.
  3. Subordinate staff – they are unskilled employees who provide non-specialized duties like cleaning and delivering messages.

Duties of various office staff

A. General Manager
  • (i) Controls all activities in the organization;
  • (ii) Co-ordinates all departments to harmoniously work towards the main goals and objectives;
  • (iii) Responsible for acquisition and management of staff;
  • (iv) Provides resources for the organization;
  • (v) Advising the owners on matters relating to the organization;
  • (vi) Plans work and time schedule in the organization.
B. Company secretary
  • (i) Handles all legal matters of the company;
  • (ii) Taking down minutes during major meetings like AGM.
C. Department managers
Include production manager, sales manager, technical manager, finance, human resources manager, etc. The finance manager:
  • (i) Keeps books of account;
  • (ii) Funds collection, banking and making payments on behalf of the firm;
  • (iii) Making financial returns to the General Manager;
  • (iv) Preparing financial reports;
  • (v) Preparing payrolls and budgets.
D. Personal secretary
A senior employee usually attached to a more senior officer.
  • (i) Filing information for the boss;
  • (ii) Attending meetings and recording minutes;
  • (iii) Supervising junior secretarial staff;
  • (iv) Receiving and making telephone calls for the boss;
  • (v) Taking dictation from the boss;
  • (vi) Making travel arrangements and booking hotels for the boss;
  • (vii) Keeping petty cash
E. Typists
  • (i) Typing information from original documents;
  • (ii) Filing documents;
  • (iii) Reproducing documents
F. Clerk 
  • (i) Handling mail;
  • (ii) Duplicating and operating various office machines;
  • (iii) Indexing and filing;
  • (iv) Helps in store keeping and record keeping;
  • (v) Ordering, receiving, storing and issuing stationary.
G. Telephone operator
  • (i) Receives calls and directs them to the relevant offices at the switch board.
H. Office Massager
  • (i) Collect and delivers mail
I. Receptionist 
  • (i) Supervises massagers and porters;
  • (ii) Receives and directs visitors within the organization;
  • (iii) Taking and passing messages;
  • (iv) Making, renewing and cancelling appointments;
  • (v) Keeping visitors’ book

Essential qualities of office staff.

​(a) Personal attributes
  • (i) Physical appearance e.g. dressing and presentability;
  • (ii) Hygiene – general body cleanliness;
  • (iii) Posture – manner of walking, talking, sitting etc. should be dignified;
  • (iv) Moral behavior 
  • (v) Good health and physical fitness.
(b) Office etiquette (code of behavior)
  • (i) Respect – showing regards to others in regard to age, rank and status.
  • (ii) Punctuality – keeping time in duties and appointments.
  • (iii) Courtesy – handling people politely, pleasantly and with consideration.
  • (iv) Loyalty – commitment to the organization.
  • (v) Honesty – telling the truth and sincerity.
  • (vi) Co-operation – working harmoniously with colleagues.
  • (vii) Diplomacy – ability to convince others tactfully.
  • (viii) Judgment – making informed decisions.
  • (ix) Accuracy e. typing a document quickly and with precision.
  • (x) Initiation – ability to create and implement ideas.
(c) Personal knowledge and skills
  • (i) Knowledge – relevant academic and professional qualifications;
  • (ii) Skills – capability to work efficiently, accurately and easily that comes with training and experience.

Trends in Office Management

Office management and operations are currently taking a transformation through such technologies like:
A. Computers – it is used for:
  • i. Data storage and inventory control;
  • ii. Processing amounting transactions
  • iii. Storing information for the staff;
  • iv. Communication e.g. email, intranet, websites etc
Advantages of using computers
  • i. Economize on space and amount of materials;
  • ii. Fast
  • iii. Presentable output;
  • iv. Can have numerous storage capacity
  • v. Facilitates communication
  • vi. accurate 
Disadvantages of using computers 
  • i. leads to unemployment;
  • ii. inhibits innovation;
  • iii. using the same machine over and over is monotonous;
  • iv. requires extra expense for back-ups, data links, UPS e.t.c
  • v. requires skilled manpower;
  • vi. may lead to leaking of confidential information;
  • vii. expensive to install
  • viii. Requires electricity;
  • ix. Subject to virus attack

​Uses for computers in communication

  1. Internet – connects very many computers all over the world hence proving lots of information;
  2. Intranet – connect the organization to selected persons like the suppliers, customers or employees;
  3. Website – a virtual location in the internet posted for other parties to access.
  4. E-commerce – involves carrying out trading activities on the internet. It offers the following advantages:
    1. - Access to a large market;
    2. - Can connect small and large businesses without discrimination;
    3. - Very fast
    4. - Reduces paper work
    5. - Saves cost of sending and receiving messages;
    6. - Can enable one to access important business information enhancing decision making.
  5. Teleconferencing – one can hold meetings over the internet.

​Advantages of internet, intranet, website, extranet, and e-commerce

  1. Fast
  2. Low cost
  3. Convenient – you get information at the touch of a button;
  4. Can store information for future use

​Disadvantages of internet, intranet, website, extranet, and e-commerce

i. High initial cost of equipment;
ii. High maintenance cost;
iii. Requires training for the users
iv. Suffers from occasional breakdown e.g. internet down-times, computer virus,
v. Prone to misuse
vi. Requires power to operate.
  1. Office arrangement – many organizations are nowadays adopting open or landscape office layouts to enable the manager have better control;
  2. Public relations department – the need for much better customer relations has necessitated establishment of customer relations department;
  3. Mobile phones – this enables the workers to carry out their responsibilities even while away;
  4. Office location- many organizations are tending to prefer locations outside the contestation of town to avoid traffic jams, lack of space and high running costs.
  5. Procedure and routines – technology has transformed some of the traditional procedures and routines like the use of computers instead of typewriters has enables management to take up responsibilities that would earlier be assigned to typists. 
Download these notes in pdf format
Submit
More KCSE/Mock Q & A
0 Comments

    Business Studies Notes Form 1 - 4

    business_notes_form_1-4.pdf
    File Size: 3043 kb
    File Type: pdf
    Download File

    Categories

    All
    BUSINESS STUDIES FORM 3 NOTES
    BUSINESS STUDIES NOTES
    CHAIN OF DISTRIBUTION
    Communication
    Company
    Demand And Supply
    DOCUMENTS USED IN HOME TRADE
    ECONOMIC DEVELOPMENT AND PLANNING
    Entrepreneurship
    FINANCIAL STATEMENTS
    FORM 1 LEVEL
    FORM 3 BUSINESS STUDIES NOTES
    FORM 4
    Forms Of Business Units
    Free On Board (FOB)
    Free On Rail (FOR)
    HOME TRADE
    In Bond
    INFLATION
    INSURANCE
    INTERNATIONAL TRADE
    Intro To BS
    Intro-to-BS
    KCSE NOTES
    Means Of Payments
    MONEY & BANKING
    NATIONAL INCOME
    On Nearest Offer (ONO)
    Pipeline
    PRODUCTION
    PRODUCT MARKETS
    PRODUCT PROMOTION
    PUBLIC FINANCE
    RETAIL TRADE
    SATISFACTION OF HUMAN WANTS
    Terms Of Payments
    THE LEDGER AND THE CASHBOOK
    THE OFFICE
    THEORY OF THE FIRM
    Transport
    Verbal Communication
    WAREHOUSING
    WHOLESALE TRADE

    Archives

    November 2022
    March 2021
    November 2020
    October 2020
    July 2020
    February 2019
    May 2018
    April 2018
    March 2018
    December 2017
    November 2017

    RSS Feed

    Author

    Atika School Team



Primary Resources
  • K.C.P.E Past Papers
  • ​Pri - Primary 1 Level
  • Pri  - Primary 2 Level
  • Grade 1
  • Grade 2
  • Grade 3
  • Grade 4
  • Standard 5
  • Standard 6
  • Standard 7
  • Standard 8
  • English
  • Kiswahili
  • Social Studies
  • Science
  • Mathematics
  • Kenya Sign Language
  • I.R.E
  • ​H.R.E
  • Notes
  • Termly Questions
  • Mocks
  • K.C.P.E Past Papers
College Resources
  • E.C.D.E
  • P.T.E
  • D.T.E
  • Technical Diploma
  • Technical Certificate
  • Business Diploma
  • Business Certificate
  • Higher Diploma
  • K.A.S.N.E.B Resources
  • K.M.T.C Resources
  • Varsity Resources
Secondary Resources
  • K.C.S.E Past Papers
  • Form 1
  • Form 2
  • Form 3
  • Form 4
  • Term 1
  • Term 2
  • Term 3
  • English
  • Geography
  • History
  • C.R.E
  • I.R.E
  • ​H.R.E
  • Home Science
  • Computer Studies
  • Business Studies
  • Agriculture
  • Chemistry
  • Biology
  • Physics
  • Mathematics ALT A
  • Mathematics ALT B
  • Kiswahili
  • French
  • Germany
  • Arabic
  • Aviation
  • Art & Design
  • Drawing & Design
  • Building & Construction
  • Metal Works
  • Wood Work
  • Music
  • Kenya Sign Language
  • Electricity
Other Useful Links
  • Academic Environment
  • How its Done
  • News and Opinions
  • Manyam Franchise Support
  • About
  • SITEMAP
  • FOCUS A365 SERIES
  • Membership Details (KCPE/KCSE)
  • Secondary Mocks
  • SYLLABUS
Contact Us
Manyam Franchise
P.O Box 1189 - 40200 Kisii
Tel: 0728 450 424
Tel: 0738 619 279
Tel: 0763 450 425
E-mail - sales@manyamfranchise.com
Photos used under Creative Commons from zolierdos, vaticanus, NCDOTcommunications, frankieleon, aaronparecki, Jan Tik, jnyemb, http://image4free.com, Michiel2005, Sumarie Slabber, wrcomms, marcoverch, Nick Saltmarsh, ~Twon~
  • Start
    • SITEMAP
    • KNEC Portal
    • ZERAKI HELP AND SUPPORT
    • Academic Environment
    • KNEC KCSE PROJECT INSTRUCTIONS
  • BLOGS
    • About Us? >
      • Learn more about us
    • CUSTOMER CARE >
      • PRICING
      • Help & Support
    • News and Opinions
    • JOBS IN KENYA AND ABROAD FOR KENYANS AND BEYOND
    • How its Done
  • OUR PRODUCTS
    • All Categories >
      • MORE PRODUCTS >
        • SECONDARY CRE NOTES
        • COURSE BOOKS
        • KCSE KISWAHILI SETBOOKS
        • Backed Up Files and Archives
        • FREE DOCUMENTS
        • PRIMARY 8-4-4 BASED RESOURCES
        • STANDARD 8 RESOURCES
        • HIGH SCHOOL RESOURCES >
          • Biology Paper 3 Exams
          • Secondary Examinations
        • PRIMARY CBC BASED RESOURCES
        • COLLEGE & VARSITY RESOURCES
      • PRIMARY RESOURCES CBC
      • PRIMARY RESOURCES 8-4-4
      • SECONDARY RESOURCES
      • NOTES & TUTORIALS
      • COLLEGE RESOURCES
      • NOVELS and OTHER BOOKS
    • EXAMINATIONS >
      • MOCKS AND JOINT EXAMS >
        • FORM 1 QUESTION PAPERS, ANSWERS AND MARKING SCHEMES COLLECTIONS
        • FORM 2 QUESTION PAPERS, ANSWERS AND MARKING SCHEMES COLLECTIONS
        • FORM 3 EXAMINATIONS, QUESTION PAPERS AND ANSWERS
        • FORM 4 MOCKS PAST EXAMS BY REGION
        • TOP SECONDARY EXAMS ALL SUBJECTS
      • KPSEA NATIONAL EXAMS
      • KCPE >
        • KCPE PAST PAPERS AND ANSWERS >
          • KCPE 2020 RESULTS, REPORTS, QUESTIONS AND ANSWERS
          • KCPE PAST PAPERS 2019 REPORTS, RESULTS, QUESTIONS AND ANSWERS
        • KCPE PAST PAPERS PER SUBJECT
      • KCSE >
        • KCSE PAST PAPERS BY SUBJECT
        • KNEC KCSE PAST PAPERS, MARKING SCHEMES, QUESTIONS & ANSWERS
        • Free KCSE Past Papers Mathematics
        • Free KCSE Biology Questions and Answers
      • QUESTIONS & ANSWERS >
        • SECONDARY >
          • LANGUAGES >
            • Secondary English Questions and Answers
          • TECHNICALS >
            • COMPUTER STUDIES >
              • COMPUTER STUDIES Q & A
              • kcse computer studies paper 2 AND 3 Questions & Answers
            • BUSINESS STUDIES QUESTIONS & ANSWERS
            • KCSE AGRICULTURE TOPICAL QUESTIONS AND ANSWERS
            • KCSE HOME SCIENCE DIRECT QUESTIONS AND ANSWERS
          • SCIENCES >
            • KCSE Mathematics Topical Questions
            • KCSE Biology Topical Questions and Answers
            • CHEMISTRY TOPICAL QUESTIONS AND ANSWERS
            • KCSE Physics Topical Questions
            • KCSE physics Practical Sample Quiz
          • HUMANITIES >
            • C.R.E (CRE) QUESTION AND ANSWERS
            • ISLAMIC RELIGIOUS EDUCATION (IRE) QUESTIONS AND ANSWERS
            • KCSE History Topical Questions and Answers
            • GEOGRAPHY TOPICAL QUESTIONS AND ANSWERS
        • PRIMARY >
          • Standard 4-8 Mathematics Topical Questions from Mocks and KCPE
          • Std 6 Mathematics Notes
    • TUTORIALS >
      • SECONDARY >
        • SCIENCES >
          • FOCUS MATHEMATICS TUTORIALS AND EXAMS FREE
          • KCSE BIOLOGY NOTES
          • FREE KCSE CHEMISTRY NOTES
          • KCSE PHYSICS NOTES, AUDIOVISUALS AND MORE
        • LANGUAGES >
          • ENGLISH >
            • A GUIDE TO SILENT SONG AND OTHER STORIES
            • English KCSE Set Books
            • ENGLISH POETRY QUESTIONS WITH ANSWERS FOR K.C.S.E CANDIDATES
            • ENGLISH GRAMMAR #KCSE
          • KISWAHILI >
            • Bembea ya Maisha
            • CHOZI LA HERI - MWONGOZO
            • KIGOGO - MWONGOZO
            • MASWALI NA MAJIBU YA TUMBO LISILOSHIBA
            • USHAIRI MASWALI NA MAJIBU
            • KCSE Kiswahili Fasihi
        • TECHNICALS >
          • HOME SCIENCE NOTES
          • KCSE BUSINESS STUDIES NOTES
          • COMPUTER STUDIES NOTES LATEST
          • kcse Computer Studies Notes
          • KCSE AGRICULTURE NOTES, SYLLABUS, QUESTIONS, ANSWERS, SCHEMES OF WORK AND OTHERS
        • HUMANITIES >
          • KCSE History Notes Form 1 to 4
          • FREE KCSE CRE NOTES
          • KCSE GEOGRAPHY NOTES
          • IRE NOTES, AUDIOVISUAL, QUESTIONS AND ANSWERS
      • PRIMARY >
        • STANDARD 4: SOCIAL STUDIES
        • NOTES >
          • KISWAHILI
          • SOCIAL STUDIES
        • EXAMINATIONS
        • DecaTurbo Online Series Examinations
        • KCPE Mathematics Notes
        • KCPE and Primary Level Compositions
      • Other Supportive Documents >
        • SYLLABUS >
          • Primary 8-4-4 based Syllabus, Objectives and Lessons
          • Primary Mathematics Syllabus
        • MASOMO VIDEOS
    • CURRICULUM >
      • NEW CURRICULUM DESIGNS >
        • PRIMARY >
          • PRE PRIMARY ONE CURRICULUM WITH SYLLABUS
          • PRE PRIMARY TWO CURRICULUM WITH SYLLABUS
        • SECONDARY >
          • KNEC KCSE SYLLABUS AND COURSE OUTLINES
        • COLLEGE >
          • Regulations for the TIVET Craft and Diploma Business Examinations
    • HIGH INSTITUTIONS >
      • EXAMINATIONS >
        • College and Varsity Past Papers online
      • TUTORIALS >
        • COLLEGE AND UNIVERSITY NOTES AND TUTORIALS
  • MEMBERS RESOURCES
    • Primary >
      • CBC AND 8-4-4 LATEST EXAMS
      • CBC PROFFESSIONAL TOOLS
      • CBC NOTES PRIMARY
      • CBC KPSEA EXAMS
      • Standard 8 (std) English Topical Questions
      • KCPE MATHEMATICS TOPICAL QUESTIONS FROM 1989 TO LAST YEAR
      • STANDARD 8 PAST PAPERS 8-4-4 BASED
    • Secondary >
      • FORM 1 EXAMS WITH ANSWERS
      • FORM 2 EXAMS WITH ANSWERS
      • FORM 3 EXAMS WITH ANSWERS
      • FORM 4 EXAMS WITH ANSWERS
      • KCSE 2020 QUESTIONS AND ANSWERS
      • NOTES SECONDARY
      • MOCKS SECONDARY >
        • kcse form 2 mathematics questions
    • Free Schemes of Work
    • FOCUS A365 SERIES K.C.P.E EXAMINATIONS FOR PRIMARY
    • ALL GROUPS PRODUCTS
    • PREMIUM PRODUCTS 2